Frequently Asked Questions Information
Several questions are asked on a daily basis. Our office will list these questions and answer them to help provide further information.
Insurance Questions
Q. Is insurance still required at the time of renewal?
A. Yes. Recently insurance companies have provided insurance information to the Transportation Cabinet. That insurance information is uploaded into the office computer system. However, several different factors may cause the insurance information to be incomplete. Therefore, the customer needs to bring their insurance card to our office for all transactions. This will ensure that the customer experiences no further delays due to insufficient insurance information.
Q. Does my name have to be listed on the insurance card?
A. The name on the vehicle registration or the name the vehicle is being transferred to must be the name that is listed on the insurance card as the insured person. The insurance card cannot list the person as a driver. The person must be listed as the insured person.
Q. What is the 5-Digit NAIC number and why does it have to be on my insurance card?
A. The NAIC number is a number issued to the insurance companies by the National Association of Insurance Commissioners. The NAIC number identifies the insurance company. The Transportation Cabinet uses the NAIC number to verify that insurance companies provide coverage that meets Kentucky Law standards. This number must be listed on your insurance card in order for transactions to be processed. The clerk’s office is required to enter this number into the computer system for further insurance verification.
Internet Renewal Questions
Q. What information will I need to request a vehicle's registration renewal over the Internet?
A. First, the internet renewals cannot be done unless your insurance company has provided your insurance information to the Transportation Cabinet. You may be able to contact your insurance company to verify if they have sent that information. Otherwise, once you try to do the renewal the system may stop you. You will be asked to enter your license plate number, title number and your VISA or MasterCard number. Your license plate number can be found on your registration notice you received in the mail or on the actual plate on your vehicle. Your title number can be found on last year's registration renewal certificate or on the title to your vehicle.
Q. What types of vehicle registrations can be renewed through the Internet?
A. Only vehicles currently registered with standard issue passenger license plates can be renewed through the Internet. See below.
Q. Can I request the renewal of my boat registration over the Internet?
A. You cannot request the renewal of the registration for your boat over the Internet.
Q. Can I change my address while requesting an Internet renewal?
A. If your address is incorrect; you will not be allowed to request the renewal of your registration over the Internet. See the Change of Address section for further details.
Q. What if my registration is expired or past due?
A. If your registration is expired or past due you cannot request your registration renewal through the Internet and will be required to visit your county clerk's office to renew your vehicle registration.
Q. Is there an additional fee charged for requesting my registration renewal through the Internet?
A. A convenience fee of $5 is charged for each vehicle renewed through the Internet to cover the cost of processing and mailing of renewal materials.
General Questions
Q. I paid off my vehicle. What do I need to take to the county clerk's office to get a clear title?
A. You will need to bring the title and a termination statement from the financial institution. If the financial institution does not have a termination statement, you may pick up the Title Lien Statement-Form # TC96-187E from our office.
Q. What is the least busy day to come into the Bullitt County Clerk’s Office?
A. Our office tends to be the least busy during the middle of the month. The last few and first few days of the month will normally have a lengthy line.
Q. Does the Bullitt County Clerk’s Office have extended hours?
A. Our office stays open until 6:00 p.m. every Thursday to accommodate customers who have a hard time getting to our office during normal work hours. We DO NOT currently have Saturday hours.
Q. I received my tax notice in the mail and it states SEE CLERK, what does this mean?
A. The tax notice may state this for several reasons. If a vehicle has not been licensed for over a year, the tax notice will state this. If the registration has been canceled due to various reason, the tax notice will state this. Generally, a tax notice will state this if the computer system cannot figure the amount due for a registration fee. If you wish to register your vehicle, you must contact the clerk’s office for the registration amount due. SEE CLERK tax notices may not be renewed through the mail or internet.
Personalized License Plates
Q. Do I get a new personalized plate every year?
A. Each year, upon renewal of a Personalized Plate registration, the customer shall select the option of either receiving a plate with decal or a decal only for the next renewal. Ttypically, once every five years, because the plate design changes, all customers will receive a new plate with decal.
Q. What happens, if my personalized plate gets lost/stolen?
A. The customer may not request the same personalized plate number for the calendar year in which it was lost/stolen. However, application for the Personalized Plate number for the following calendar year will be accepted. Hence, in the calendar year in which the personalized plate was reported lost/stolen, the customer may elect to apply for a new Personalized Plate character combination or for some other type of plate.
Q. What do I do if my personalized plate is damaged?
A. The customer shall return the damaged personalized plate to the county clerk's office in their county of residence. The county clerk will issue the customer a standard passenger license plate and submit a request to have the damaged personalized plate remade. The customer will be notified when the new personalized plate has been made and is available to be picked up in the county clerk's office.
Q. What types of plates can be personalized?
A. The standard passenger car plate, standard motorcycle plate and the military issue plates may be personalized.
Q. How can I transfer a vehicle with personalized plate?
A. The customer shall return the personalized plate to the county clerk. Depending on the type of personalized plate returned (passenger or motorcycle) the county clerk will issue a standard passenger or motorcycle replacement plate. Subsequently, the customer may reclaim the returned personalized plate when requesting a personalized registration for another vehicle.
Q. How long does it take to get a personalized plate?
A. Typically, it takes four to six weeks from the time application is made in the county clerk's office for a personalized plate
Q. What character/Number combinations can be used on a personalized plate?
A. Personalized passenger plates may contain up to six alpha and/or numeric characters in addition to a space or a dash. Personalized motorcycle plates may contain up to five alphabetic and/or numeric characters in addition to a space or a dash or six alphabetic and/or numeric characters without a space or a dash. Character/number combinations, which could potentially duplicate an existing plate number, will be rejected. Personalized Military passenger plates may contain up to five alphabetic and/or numeric characters. Personalized Military motorcycle plates may contain up to four alphabetic and/or numeric characters.
Q. When can I apply for a personalized plate for current calendar year?
A. Application for a personalized plate for use in the current year may be made in the county clerk's office from January through September. A personalized plate applied for after September must be for use in the next calendar year.
Q. When can I apply for a personalized plate for next calendar year?
A. Application for a personalized plate for the next calendar year may be made in the county clerk's office from January through December.
Historic License Plates
Q. What are the requirements for historic license plate?
A. The vehicle must be 25 years old or older. All property taxes must be up to date. If the vehicle has a current license plate that license plate will have to be turned in. Also, submit the registration and proof of insurance to the clerk. Historic license plates come in pairs; however, only one plate has to be attached to the rear of the vehicle. The second license plate does not have to be attached to the vehicle. If the second license plate is attached, please attach it to the front of the vehicle.
Q. What is the price of a historic license plate?
A. The fee for a historic license plate is $59.50. It is a one-time fee. The plate never expires. Property tax will still be due every year, which will come due in December.
Q. If my vehicle is licensed historic, can I attach a vintage license plate to the vehicle?
A. Yes, however the vehicle and the license plate must meet the following requirements:
- The vehicle must be licensed with a historic license plate, which must be carried in the vehicle with the registration at all times
- The vintage license plate must be affixed to the rear of the vehicle
- The vintage license plate must be a Kentucky license plate 25 years old or older or may be a reproduction of such a plate
Property/Ad Valorem Tax
Q. Who is responsible for assessing the value of my vehicle?
A. The Property Valuation Administrator of the county in which the vehicle is located is responsible for the assessment of the value.
Q. How is the value of my vehicle determined?
A. The standard value of motor vehicles is the average trade-in value established by industry standard guides, provided to Property Valuation Administrators by the Kentucky Department of Revenue.
Q. What if my vehicle is not "average" and therefore the value assessed is not correct?
A. To adjust the value you will need to contact your local Property Valuation Administrator. Some reasons the value may need to be adjusted are: excessive mileage, damage, and identification.
Q. How do I benefit from the advalorem tax?
A. Approximately 65% of the advalorem property tax on motor vehicles is returned to the local community, funding your local government, your public schools, your fire departments, your ambulance services, your libraries, etc. The remainder goes to the Kentucky General Fund.
Q. I received my tax notice in the mail and it says SEE PVA, what does this mean?
A. Tax notices that state SEE PVA mean that your tax amount was not entered into the system. This could be due to several reasons. If a tax notice is received that states SEE PVA, the taxpayer must contact the Property Valuation Office in their county. The Property Valuation Office will enter in the information needed to assess your vehicle and enter in the proper tax due.
